A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a student misses an appointment without cancelling. In either case, the student will be charged the full amount for the session.
However, unexpected delays can occur, making schedule adjustments. In the event of an emergency, please let me know and I will not charge you for the missed session.
There will be no refunds for prepaid packages. If a student cancels with 24 hours notice, the student can reschedule the session for a later date.